Panel Discussion | Democratizing Digital Production

Design systems are more than tools—they’re infrastructure for how modern organizations build, scale, and collaborate. But creating a system is only the starting point. The real challenge lies in making it something the entire organization owns and trusts, not just uses. In this live panel discussion, Ben Callahahn, ToniAnn Drenckhahn, Jeff Crossman, and Robin Cannon explore what it means to democratize digital production. We’ll explore:

  • The difference between democratization and adoption
  • Strategies for creating a culture of ownership
  • What governance looks like in a democratized system
  • The role of AI in enabling broader, smarter participation

Speakers

Jeff Crossman, Head of Design, Design Systems at JPMorganChase

Ben Callahan, Founder & Consultant at Sparkbox

ToniAnn Drenckhahn, Sr. Manager, Design systems at BetMGM

Additional Resources

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