A Knapsack user account is tied to a single email address and can be used across multiple workspaces. A paid user seat is required for Admin and Editor roles, used for making changes to the workspace, including documentation and tokens. Viewers are able to access the workspace (via login or publicly) for free.  Learn more about user roles and permissions in our Knowledge Base.

Knapsack does not currently offer a free trial period. As an enterprise platform, we help customers get to ROI within the first few days or weeks. So spending valuable cycles 'kicking the tires' doesn't make sense when we could be making serious progress towards your system goals. We do offer technical sessions, public demo workspaces, and workshops to help teams understand the ins and outs of the platform before diving in. Contact us today to get started.

Knapsack is purchased on an annual subscription cycle, and is most often paid for via ACH / banking transfer. We can accept all major credit cards, as well, upon request.

Knapsack Starter and Enterprise Plans are billed annually and support a variety of payment methods. Quarterly true-ups are performed based on actual usage following review with your dedicated account team. For more information, visit our Knowledge Base.